Pengaruh Motivasi Kerja, Disiplin Kerja, dan Lingkungan Kerja terhadap Kinerja Pegawai dengan Kepuasan Kerja sebagai Variabel Intervening pada PT. PLN (Persero) Unit Pelaksana Pelayanan Pelanggan (UP3) Tanjungpinang

Sisca Dewi Molly, Indrayani Indrayani, I Wayan Catra Yasa

Abstract


The aim of this research is to determine and analyze the influence of work motivation, work discipline and work environment on employee performance with job satisfaction as an intervening variable at PT. PLN (Persero) Tanjungpinang Customer Service Implementation Unit (UP3). The method used in this research is a quantitative method. The type of data used in this research is primary data. The respondents of this research are employees of PT. PLN (Persero) UP3 Tanjungpinang took 108 samples using a saturated sampling technique. The data collection method was carried out by distributing questionnaires using the SEM-PLS Version 3.0 application. The results of this research found that partially the work motivation and work discipline variables did not have a significant influence on job satisfaction, but the work environment variables had a significant influence on job satisfaction among PT employees. PLN (Persero) UP3 Tanjungpinang. On the other hand, work motivation, work environment and job satisfaction variables have a significant influence on performance, but work discipline variables do not have a significant influence on employee performance at PT. PLN (Persero) UP3 Tanjungpinang. Interveningly, the variables of motivation and work discipline do not have a significant influence on employee performance through job satisfaction, only work environment variables have a significant influence on employee performance through employee job satisfaction at PT. PLN (Persero) UP3 Tanjungpinang.


Keywords


Motivation; discipline; environment; satisfaction; performance

Full Text:

PDF

References


Afandi, P. 2018. Manajemen Sumber Daya Manusia (Teori, Konsep, dan Indikator). Zanafa Publishing.

Asfar, A. H., & Anggraeni, R. 2020. Pengaruh Lingkungan Kerja dan Disiplin Kerja Terhadap Kinerja Pegawai Melalui Motivasi Sebagai Variabel Intervening Pada Dinas Perhubungan Kabupaten Serang. Jurnal Bina Bangsa Ekonomika, 13(1), 17–29.

Candana, D. M., Putra, R. B., & Wijaya, R. A. 2020. Pengaruh Motivasi dan Lingkungan Kerja Terhadap Kinerja Karyawan Dengan Disiplin Kerja Sebagai Variabel Intervening Pada PT. Batang Hari Barisan. JEMSI: Jurnal Ekonomi Manajemen Sistem Informasi, 2(1).

Gregorius, Y., Wuwur, R., Foeh, J. E. H. J., Manafe, H. A., & Permatasari, D. A. 2023. Pengaruh Motivasi, Disiplin Kerja dan Lingkungan Kerja Terhadap Kinerja Karyawan Dengan Komitmen Sebagai Variabel Intervening (Literatur Review Manajemen Sumber Daya Manusia). Jurnal Ilmu Multidisiplin, 1(4), 993–1000.

Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. 2019. When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2–24.

Hasyim, W., Putra, M., & Wijayati, A. 2022. Pengaruh Disiplin Kerja Dan Lingkungan Kerja Terhadap Kepuasan Kerja Dengan Komitmen Organisasi Sebagai Variabel Intervening. Jurnal Ekonomi Dan Bisnis, 10(2), 583–589.

Jufrizen, J., & Sitorus, T. S. 2021. Pengaruh Motivasi Kerja dan Kepuasan Kerja Terhadap Kinerja Dengan Disiplin Kerja Sebagai Variabel Intervening. Prosiding Seminar Nasional Teknologi Edukasi Sosial Dan Humaniora, 1(1), 841–856.

Junaedi, M. A., & Digdowiseiso, K. 2023. The Influence of Work Motivation, Organizational Culture and Work Discipline on Employee Performance Through Job Satisfaction as Intervening Variables at BPJS Ketenagakerjaan Throughout DKI Jakarta Region. JMKSP (Jurnal Manajemen, Kepemimpinan, Dan Supervisi Pendidikan), 8(2), 496–515.

Munawaroh, Suharto, & Kurniawan Subagja, I. 2020. Effect of Motivation and Job Satisfaction on Employee Performance Through Working Discipline at PT. Bamboo Tirta Engineering. International Journal of Business and Social Science Research, 1(1), 28–35.

Sekaran, U. dan Bougie, R. 2016, Metode Penelitian untuk Bisnis: Pendekatan Pengembangan Keterampilan. Edisi ke-7, Wiley & Sons, West Sussex.




DOI: http://dx.doi.org/10.33087/jiubj.v25i1.4671

Refbacks

  • There are currently no refbacks.


Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

ADRESS JOURNAL

JURNAL ILMIAH UNIVERSITAS BATANGHARI JAMBI (JIUBJ)
Published by Lembaga Penelitian dan Pengabdian kepada Masyarakat
Adress: Jl.Slamet Ryadi, Broni-Jambi, Kec.Telanaipura, Kodepos: 36122, email: jiubj.unbari@gmail.com, Phone: 0741-670700

Creative Commons License This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.