Pengaruh Persepsi Anggota, Kepercayaan Nasabah dan Anggaran Partisipatif terhadap Kinerja Manajerial Melalui Kepuasan Kerja Pada Baitul Maal Wat Tamwil “X” Kota Padang

Yenni Del Rosa, Muhammad Abdilla

Abstract


This study aims to determine the effect of member perceptions, customer trust and participatory budgets on managerial performance through moderating job satisfaction in Baitul Maal wat Tamwil (BMT) "X" Padang city. This type of research includes quantitative types in the form of primary data collected by questionnaire, population and 25 research samples were taken using the census method Data analysis techniques used Structural Equations Model (path analysis) The results showed that managerial performance was explained directly by member perceptions, customer trust and participatory budgets through job satisfaction in BMT "X" cities The perception of members moderates the relationship of job satisfaction with managerial performance in BMT "X" Padang city. Customer trust does not moderate the relationship of job satisfaction with managerial performance in BMT "X" Padang city. Participatory budgets do not moderate the relationship of job satisfaction with managerial performance in BMT " X "Padang city.


Keywords


member perceptions; customer trust; participatory budgeting; job satisfaction and managerial performance

Full Text:

PDF

References


Abdillah, W dan Jogiyanto. 2015. Partial Least Square (PLS) Alternatif Structural Equation Modelling (SEM) Dalam Penelitian Bisnis. Yogyakarta: Penerbit Andi.

Adisaputo, Gunawan dan Marwan Asri. 2004. Anggaran Perusahaan Buku 1 Edisi 2003/2004. Yogyakarta : BPFE.

Agustini, Maria Y.D. Hayu. 2018. Ekonomi Manajerial Pembuatan Keputusan Berdasar Teori Ekonomi. Semarang : Universitas Katolik Soegijapranata.

Brownell, P. 1982. Afield Study Examination of Budgetary Participation and Locus of Control. Accounting Review.Vol LVII (4).

Buchori, Achmad. 2003. Kajian Kinerja Industri BPRS Di Indonesia. Buletin Ekonomi Moneter dan Perbankan. Volume 5(4).

Chong, Vincent K. dan Kar Ming Chong. 2002. Budget Goal Commitment and Informational Effects of Budget Participation on Performance: Astructural Equation Modeling Approach, Behavioral Research in Accounting, USA.

Euis Amaliah. 2009. Keadilan Distributif Dalam Ekonomi Islam, Perkuatan Peran LKM dan UMKM Di Indonesia. Jakarta: Raja Grafindo Persada.

Ghozali, Imam dan Fuad. 2005. Structural Equation Modelling : Teori, Konsep & Aplikasi. Semarang : Penerbit Universitas Diponegoro.

Ghozali, Imam. 2013. Aplikasi Analisis Multivariat dengan Program SPSS. Edisi 7. Semarang : Universitas Diponegoro.

Handoko, H.T. 2000. Manajemen Personalia dan Sumberdaya Manusia Edisi II. Cetakan Keempat Belas.Yogyakarta: BPFE.

Hasibuan, Melayu. 2014. Manajemen : Dasar, Pengetian dan Masalah. Edisi Revisi. Jakarta : Bumi Aksara.

Hertanto Widodo. 1999. Panduan Praktis Operasional Baitul Maal wa Tamwil. Bandung: Mizan.

Huseno, Tun. 2007. Pengaruh Kepemimpinan, Misi Organisasi dan Budaya Organisasi Terhadap Kepuasan Kerja dan Kinerja Perawat Rumah Sakit Tipe B Di Sumatera Barat. Disertasi. Fakultas Ilmu Administrasi Universitas Brawijaya Malang.

Huseno, Tun. 2017. Motivasi, Kepuasan Kerja dan Budaya Organisasi Pemoderasi Partisipasi Penyusunan Anggaran Terhadap Kinerja Manajerial (Studi Empiris Pada Pemerintah Kota Padang). Jurnal Ekonomi dan Bisnis Dharma Andalas. 19(2) : 315 – 322.

Kotler, Philip dan Keller. 2012. Marketing Management. Jakarta: Rineka Cipta.

Luthan, Landy. 2012. Perilaku Organisasi. Edisi Bahasa Indonesia. Yogyakarta : Andi.

Mahoney, T.A. Jerdee & S.J.Carroll. 1963. Development of Managerial Performance. A Research Approach. Cincinnati. Ohio : South Western Publishing Co.

Mas’ud, Fuad. 2004. Survei Diagnosis Operasional, Konsep dan Aplikasi. Semarang: Badan Penerbit Universitas Diponegoro.

Mc Knight, D. 2002. Developing and Validating Trust Measure for E-Commerce: An Integrative Typology. Information System Research. Volume 13: 334 – 359.

Neni Sri Imaniyati. 2010. Aspek Hukum Baitul Maal wat Tamwil. Bandung: Citra Aditya Bakti.

Rahmayanty, Anita. 2014. Pengaruh Persepsi Tentang Bank Syariah Terhadap Minat Menggunakan Produk BNI Syariah Semarang. Jurnal ADDIN. Volume 8(1) : 3 – 19.

Ridwan, Muhammad. 1976. Manajemen Baitul Maal wa Tamwil (BMT). Malang : Pustaka Hidayah.

Ridwan, Ahmad Hasan. 2004. BMT dan Bank Islam : Instrumen Lembaga Keuangan Syariah. Bandung : Pustaka Bani Quraisy.

Ridwan, Ahmad Hasan. 2013. Manajemen Baitul Maal wa Tamwil (BMT). Surakarta : Pustaka Setia.

Sekaran, Uma. 2006. Research Methods for Business. Jakarta : Salemba Empat.

Stonner, J.A.F, Freeman, R.E dan Gilbert. J.R. 1996. Strategic Management. New Jersey: Prentice-Hall. Inc.

Sugiyono. 2009. Metode Penelitian Bisnis Pendekatan Kuantitatif, Kualitatif dan R & D. Bandung: Alfabeta.

Supriyono, R.A. 2005. Pengaruh Komitmen Organisasi, Keinginan Sosial dan Asimetri Informasi Terhadap Hubungan Antara Partisipasi Anggaran dengan Kinerja Manajer. Jurnal Ekonomi dan Bisnis Indonesia. 2(1) : 3 – 19.

Soetanto, Hadinoto & Joko Retnadi. 2012. Micro Credit Challenge: Cara Efektif Mengatasi Kemiskinan dan Pengangguran Di Indonesia. Jakarta: Elex Media Computindo.

Suwardjono. 2010. Teori Akuntansi Perekayasaan Pelaporan Keuangan. Edisi Ketiga. Cetakan Kelima. Yogyakarta : BPFE Yogyakarta.

Tiffin, Joseph. 2012. Psikologi Industri. Yogyakarta : Liberty.

Utama, Andyan Pradipta. 2021. Nasabah dan Bank. Analisis Faktor-Faktor yang Mempengaruhi Loyalitas Nasabah Pemegang Kartu Kredit Di Indonesia. Jakarta : Antarmedia.

World Bank. 2000. World Development Report 2000 / 2001. Washington D.C: The World Bank 2000.




DOI: http://dx.doi.org/10.33087/jiubj.v21i2.1571

Refbacks

  • There are currently no refbacks.


Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

ADRESS JOURNAL

JURNAL ILMIAH UNIVERSITAS BATANGHARI JAMBI (JIUBJ)
Published by Lembaga Penelitian dan Pengabdian kepada Masyarakat
Adress: Jl.Slamet Ryadi, Broni-Jambi, Kec.Telanaipura, Kodepos: 36122, email: jiubj.unbari@gmail.com, Phone: 0741-670700

Creative Commons License This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.