Perlindungan Hukum terhadap Kurir Jika Terjadi Ketidaksesuaian Pengiriman Barang terhadap Konsumen dalam Transaksi Cash on Delivery (COD)

Arifuddin Muda Harahap, Dimas Ari Syahputra, Dini Rizki Marshanda, Fhitrysya Hariyanti, M. Akbar Hanafi Lubis, Rahmad Daffa

Abstract


This study aims to find out how legal protection is for couriers in online buying and selling activities, especially in the COD payment system, and to find out the legal protection that can be given to couriers who get strict action from buyers because of non-conformance of ordered goods especially legal protection for couriers against buyers who default and refuse the goods they ordered. The method used in this study is a normative juridical method by examining library materials or secondary data sources, namely laws and regulations, books, and legal studies. Based on these methods, the research was conducted using a statutory approach and a case approach. The results of the study show that the courier's duties in the online shopping COD system are as a deposit recipient, as a person who replaces the goods delivery service company in carrying out the power of attorney from the seller, and as a recipient of payment from the buyer. The legal protection that can be given to couriers in the online shopping COD system is to guarantee that the courier is not responsible for non-conformance or damage to goods that are not caused by his mistakes or negligence.


Keywords


cash on delivery, legal protection, courier, online shopping

Full Text:

PDF

References


Afrineldi, A, 2021, Perlindungan Konsumen dalam Perdagangan Elektronik (E-Commerce), Jurnal Ilmiah Publika. 9(1)

Kornelius Benuf dan Muhammad Azhar, 2020, Metodologi Penelitian Hukum Sebagai Instrumen Mengurai Permasalahan Hukum Kontemporer, Gema Keadilan, 7(1), 20-33

Supriyanta, 2019, Hukum dan Ilmu Hukum dalam Perspektif Filsafat Ilmu, Jurnal Wacana Hukum, 6

Totok Dwinur Totok Dwinur Haryanto, 2010, Hubungan Hukum yang Menimbulkan Hak dan Kewajiban dalam Kontrak Bisnis, Wacana Hukum, 86

Afida Ainur Rokfa dkk, 2022, Penyelesaian Sengketa Sistem Pembayaran Cash on Delivery (Cod) Pada Media E-Commerce, Jurnal Bina Mulia Hukum, 6(2), 163

Yudhi Yudhi Setiawan, 2015, Perlindungan hukum bagi pengirim barang dalam perjanjian pengangkutan laut, Jurnal Ganec Swara, 9(1), 48.

Mulyani Zulaeha, 2019, Tanggung Jawab dalam Levering pada Perjanjian Jual Beli secara Online, Lambung Mangkurat Law Journal, 4(2), 179.

Hermawan Lumba & Sumiyati, 2014, Pertanggungjawaban Perusahaan Ekspeditur Kepada Konsumen Berdasarkan UU No. 8 Tahun 1999 Tentang Perlindungan Konsumen, Mimbar Keadilan Jurnal Ilmu Hukum, 8, 71–86

Rafni Suryaningsih Harun, Weny A. Dungga, dan Abdul Hamid Tome, 2018, Implementasi Asas Itikad Baik dalam Perjanjian Transaksi Jual Beli Online, Jurnal Legalitas, 12(2), 94.

Undang-Undang Republik Indonesia Nomor 11 tahun 2008 tentang informasi dan transaksi elektronik




DOI: http://dx.doi.org/10.33087/jiubj.v23i2.3465

Refbacks

  • There are currently no refbacks.


Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

ADRESS JOURNAL

JURNAL ILMIAH UNIVERSITAS BATANGHARI JAMBI (JIUBJ)
Published by Lembaga Penelitian dan Pengabdian kepada Masyarakat
Adress: Jl.Slamet Ryadi, Broni-Jambi, Kec.Telanaipura, Kodepos: 36122, email: jiubj.unbari@gmail.com, Phone: 0741-670700

Creative Commons License This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.