Mengukur Kualitas Dialogis 13 Website PTN-BH Melalui Penerapan Dialogic Communication

Lisda Veronika, Reza Safitri, Rachmat Kriyantono

Abstract


Public relations as the communication management between organization and its public has entered a new chapter with new challenges at this time. The development of information and communication technology encourages public relations to be able to take advantage of various new media in carrying out its strategic communications. Website as a product of new media is often used as a formal information medium for an organization. Not only SOE or the private sector, educational institutions or universities have also used website as a medium of their formal information and communication. The capabilities of websites 1.0 to 4.0, which continue to grow to this day, allow companies and their public to communicate in two directions, or dialogical. This study aims to determine the dialogic quality of the PTN-BH website through dialogic communication theory.


Keywords


public realtions, website, dialogic communication, university

Full Text:

PDF

References


Bilgiler, H. A. S. and Kocaomer, C. 2020, Instagram in the context of dialogic communication: A content analysis for top performing brands on Instagram, Global Media Journal TR Edition, 10(20), 114–129.

Gifari, F. and Purnama, H. 2017, Strategi Asia PR dalam memperkuat hubungan media dengan forum wartawan otomotif, Profesi Humas, 1(2), 101–111.

Grunig, J. E. 1992, The development of public relations research in the United States and its status in communication science, in Ist Public Relations eine Wissenschaft? Springer, 103–132.

Grunig, J. E. and Dozier, D. M. 2003, Excellent public relations and effective organizations: A study of communication management in three countries. Routledge.

Hendayana, Y. 2021, Dirjen Dikti: Sandang Status PTNBH, UNS Harus Adaptif Sikapi Perkembangan Zaman, Kemendikbud.

Kent, M. L. and Taylor, M. 1998, Building Dialogic Relationships Through The World Wide Web, Public relations review, 24(3), 321–334.

Kriyantono, R. 2019a, Public relations activities of state universities based on excellence theory, Avant Garde, 7(2), 154–170.

Kriyantono, R. 2019b. Research strategies and media relations in public relations practices, Komunikatif: Jurnal Ilmiah Komunikasi, 8(2), 178–190.

Kriyantono, R. 2020, Efektivitas website perguruan tinggi negeri sebagai penyedia informasi bagi mahasiswa, Jurnal Studi Komunikasi, 4(1), 117–142.

Kriyantono, R. and Anggraini, C. 2020, Public relations or humas: how do the public and practitioners perceive it, Komunikatif, 9(2), 154–173.

Luqman, Y. 2013, Peran dan posisi hubungan masyarakat sebagai fungsi manajemen Perguruan Tinggi Negeri di Semarang, Interaksi: Jurnal Ilmu Komunikasi, 2(1), 1–10.

Macnamara, J. et al. 2016, "PESO" media strategy shifts to “SOEPâ€: Opportunities and ethical dilemmas, Public Relations Review, 42(3), 377–385.

Permata, A. A. C., Pia, W. M. and Rachmat, K. 2020, Evaluasi Manajemen Krisis Humas Perguruan Tinggi, Jurnal Heritage, 8(2), 145–152.

Sinatra, L. and Darmastuti, R. 2008, Kajian peran public relations dalam meningkatkan citra perguruan tinggi swasta di Jawa Tengah, Scriptura, 2(2), 95–105.

Di Tullio, P., La Torre, M. and Rea, M. A. 2021, Social media for engaging and educating: From universities’ sustainability reporting to dialogic communication, Administrative Sciences, 11(4), 151.

Wibisono, G. and Susanto, W. E. 2015, Perancangan Website Sebagai Media Informasi dan Promosi Batik Khas Kabupaten Kulonprogo, Evolusi: Jurnal Sains dan Manajemen, 3(2).




DOI: http://dx.doi.org/10.33087/jiubj.v23i3.3965

Refbacks

  • There are currently no refbacks.


Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

ADRESS JOURNAL

JURNAL ILMIAH UNIVERSITAS BATANGHARI JAMBI (JIUBJ)
Published by Lembaga Penelitian dan Pengabdian kepada Masyarakat
Adress: Jl.Slamet Ryadi, Broni-Jambi, Kec.Telanaipura, Kodepos: 36122, email: jiubj.unbari@gmail.com, Phone: 0741-670700

Creative Commons License This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.