ΐ Work Life Balance: Strategi Peningkatan Kinerja Karyawati Perbankan | Jaelani | Jurnal Ilmiah Universitas Batanghari Jambi

Work Life Balance: Strategi Peningkatan Kinerja Karyawati Perbankan

Agus Peni Jaelani, Arga Sutrisna, Ari Arisman

Abstract


This research is an effort to develop employee performance, specifically among female banking employees in Bandung City. Performance development is crucial for adapting to rapid and easily accessible changes driven by Artificial Intelligence (AI). It is hoped that enhanced performance will yield a human resource capable of competing with existing technology. A further rationale for this study is the existence of prior research indicating that Emotional Intelligence does not significantly affect employee performance. The method employed to achieve these objectives is explanatory research. This approach is chosen as the researcher aims not only to describe the empirical facts observed in the field but also to analyze and explain the relationships between variables. This study was conducted with 100 female banking employees in Bandung City, selected through a sampling system. Data analysis was performed using Structural Equation Modeling (SEM) with Partial Least Squares (PLS) Version 4.1.1.6. The findings of this study are: first, there is no significant influence of Emotional Intelligence on the performance of female banking employees; second, there is a significant influence of Emotional Intelligence on Work-Life Balance; third, there is a significant influence of Work-Life Balance on the performance of female banking employees; and fourth, Work-Life Balance is proven to mediate the influence of Emotional Intelligence on employee performance.

Keywords


Banking; Emotional Intelligence; Female Employee Performance; Work-Life Balance

Full Text:

PDF

References


Agustian. (2001). Rahasia sukses membangun kecerdasan emosi dan spiritual- ESQ. Arga.

Agustina, R., & Sudibya, I. G. A. (2018). Pengaruh Work Family Conflict terhadap Stres Kerja dan Kinerja Wanita Perawat di Rumah Sakit Umum Daerah Praya Lombok. *E-Jurnal Ekonomi Dan Bisnis Universitas Udayana, 7*(3), 775–808.

Ajala, E. M. (2017). Work-family-conflict and family-work-conflict as correlates of job performance among working mothers: implications for industrial social workers. African Journal of Social Work, 7(1), 52–62.

Alqahtani, T. H. (2020). Work-Life Balance of Women Employees. Granite Journal: A Postgraduate Interdisciplinary Journal, 4(1), 37–42.

Amstrong. (2003). Strategic human resource management (A. Cahyani, Penerj.). PT Bhuana Ilmu Populer. (Karya asli diterbitkan 2000).

Anoraga. (2003). Psikologi kepemimpinan. Rineka Cipta.

Ardiansyah, C. A., & Surjanti, J. (2020). Pengaruh Work Life Balance Terhadap Kinerja Karyawan Melalui Komitmen Organisasi Pada Karyawan PT. Bhinneka Life Indonesia Cabang Surabaya. Jurnal Ilmu Manajemen, 4(8), 1211–1221.

Arga Sutrisna, Ari Arisman (2021). Perbandingan: Kualitas Sumber Daya Manusia (SDM) Pariwisata Pra Dan Masa Pandemi Covid-19 di Objek Wisata Pantai Pangandaran. JURNAL ILMIAH UNIVERSITAS BATANGHARI JAMBI (JIUBJ). 21 (3). 1213-1217. https://ji.unbari.ac.id/index.php/ilmiah/article/view/1658/976

Arga Sutrisna, & Suci Putri Lestari. (2021). Peningkatan Kualitas Sumber Daya Manusia Pariwisata di Era Pandemi Covid-19 Berdasarkan Kecerdasan Emosional dan Kecerdasan Intelektual. Eksis: Jurnal Ilmiah Ekonomi Dan Bisnis, 12(2). 123-128 https://eksis.unbari.ac.id/index.php/EKSIS/article/view/260

Arga Sutrisna, Suci Putri Lestari, Ari Arisman (2025). Model Peningkatan Kinerja Karyawan Hotel. JURNAL EKONOMI PERJUANGAN. 7 (1), 33-40. https://e-journal.unper.ac.id/index.php/JUMPER/article/download/2249/1252

Arsania, I. W. G., & Supartha, I. W. G. (2020). The Effect of Work Family Conflict on Employee Performance with Mediation of Work Stress (Case Study on Ari Firm-Wooden Crafts Exporter). Technium Social Sciences Journal, 13, 199–209.

Asbari, M., Bernarto, I., Pramono, R., Purwanto, A., Hidayat, D., Sopa, A., & Alamsyah, V. U. (2020). The Effect of work-Family conflict on Job Satisfaction and Performance: A Study of Indonesian Female Employees. International Journal of Advanced Science and Technology, 29(3), 6724–6748.

Ayrton Maurits Willem, & Wilson Bangun. (2023). Pengaruh work life balance dan kecerdasan emosional Terhadap kinerja karyawan. Value: Jurnal Manajemen Dan Akuntansi, 18(2), 520–533.

Barin Barlian, & Agus Peni Jaelani. (2020). Pengaruh kepemimpinan, kompensasi dan Organizational Citizenship Behavior (OCB) terhadap kinerja pegawai. Journal of Business Management Education, 5(3),39–50. https://ejournal.upi.edu/index.php/JBME/article/view/29335

Dubrin. (2005). Leadership (edisi kedua). Prenada Media. (Karya asli diterbitkan 2004).

French, W. (1994). Human resource management. Hougthon Mifflin Company.

Ghozali, I. (2011). Aplikasi analisis multivariate dengan program IBM SPSS 19. Badan Penerbitan Universitas Diponegoro.

Ghozali, I. (2013). Aplikasi analisis multivariate dengan program IBM SPSS 21. Badan Penerbitan Universitas Diponegoro.

Girsang, M. J., & Syahrial, H. (2021). Pengaruh Kepemimpinan dan Kecerdasan Emosional Terhadap Kinerja Karyawan Pada Perum Perumnas Regional 1 Medan. Jurnal Manajemen Bisnis, 2(1), 9–21.

Goleman, D. (2013). Kecerdasan emosional (T. Hermaya, Penerj.; cetakan VII). Gramedia Pustaka Utama. (Karya asli diterbitkan 1995).

Greenhaus, J. H., & Beutell, N. J. (1985). Sources of conflict between work and family roles. Academy of Management Review, 10(1), 76–88.

Greenhaus, J. H., Collins, K. M., & Shaw, J. D. (2003). The relation between work-family balance and quality of life. Journal of Vocational Behavior, 63(3), 510–531. https://doi.org/10.1016/S0001-8791(02)00042-8

Handoko, T. H. (2014). Manajemen personalia dan sumber daya manusia. BPFE.

Hasibuan, M. S. P. (2015). Manajemen sumber daya manusia. PT. Bumi Aksara.

Hayati, M., & Armida, A. (2020a). Pengaruh Work-family Conflict dan Stres Kerja Terhadap Kinerja Perawat Wanita. Jurnal Ecogen, 3(3), 410–418.

Hayati, M., & Armida, A. (2020b). Pengaruh Work-family Conflict dan Stres Kerja Terhadap Kinerja Perawat Wanita. Jurnal Ecogen, 3(3), 410–418.

Millah, I., Mas’ud, M. H., & Soedjono, S. (2023). PENGARUH KECERDASAN EMOSIONAL DAN KEPERCAYAAN ORGANISASI TERHADAP KINERJA KARYAWAN DI MODERASI KECERDASAN SPIRITUAL (Studi Pada Perum Bulog Kantor Cabang Malang). ARMADA : Jurnal Penelitian Multidisiplin, 1(9),1005–1013. https://doi.org/10.55681/armada.v1i9.844

Kinerja Karyawan pada PT Central Capital Futures Cabang Malang. (2018). JIBEKA: Jurnal Ilmiah Bisnis Dan Ekonomi Asia, 12(1), 17–22.

Kurniawan, P. (2020). Pengaruh Kecerdasan Intelektual Dan Kecerdasan Emosional Terhadap Kinerja Karyawan Pada PT. Bank Rakyat Indonesia (Persero) Cabang Tangerang Merdeka. Jurnal Ilmiah Manajemen Sumber Daya Manusia, 3(3), 258–263.

Lambert, E. G., Qureshi, H., Frank, J., Keena, L. D., & Hogan, N. L. (2017). The relationship of work-family conflict with job stress among Indian police officers: A research Note. Police Practice and Research, 18(1), 37–48.

Latief, A., Nurlina, N., Medagri, E., & Suharyanto, A. (2019). Pengaruh Manajemen Pengetahuan, Keterampilan dan Sikap terhadap Kinerja Karyawan. *JUPIIS: Jurnal Pendidikan Ilmu-Ilmu Sosial, 11*(2), 173–182. https://doi.org/10.24114/jupiis.v11i2.12608

Latief, A., Rosalina, D., & Apiska, D. (2019). Analisis Hubungan Antar Manusia terhadap Kinerja Karyawan. Journal of Education, Humaniora and Social Sciences (JEHSS), 1(3), 127–131.

Latief, A., Zati, M. R., & Pribadi, K. (2018). Analisis Faktor Faktor Yang Mempengaruhi Kinerja Karyawan. *JUPIIS: Jurnal Pendidikan Ilmu-Ilmu Sosial, 10*(2), 167–172.

Lestari, N. W., Sawitri, D., & Muawanah, U. (2019). The Effects of Work-Family Conflict on Work Stress and Female Employees Performance at State Islamic University (UIN) of Maulana Malik Ibrahim Malang. International Journal of Innovative Research and Development, 8(6), 213–219.

Listiorini, L. (2018). Pengaruh Jenjang Pendidikan Dan Pelatihan Akuntansi Terhadap Penggunaan Informasi Akuntansi Pada Usaha Umkm Mitra Binaan Bank Sumut Medan. Jurnal Akuntansi Dan Bisnis : Jurnal Program Studi Akuntansi, 4(1). https://doi.org/10.31289/jab.v4i1.1503

Lubis, A. (2014). Pengaruh Kualitas Pelayanan Pendidikan Terhadap Kepuasan Dan Loyalitas Pada Mahasiswa Fakultas Ekonomi Universitas Medan Area Medan. Jkbm (Jurnal Konsep Bisnis Dan Manajemen), 1(1), 29–36. https://doi.org/10.31289/jkbm.v1i1.1398

Lubis, R. (2017). Pengaruh Kualitas Pelayanan Perpajakan, Dan Sanksi Perpajakan Terhadap Kepatuhan Wajib Pajak Di Kpp Pratama Medan Belawan. Jurnal Akuntansi Dan Bisnis : Jurnal Program Studi Akuntansi,3(1). https://doi.org/10.31289/jab.v3i1.425

Mangkunegara, A. A. A. P. (2011). Manajemen sumber daya perusahaan. PT Remaja Rosdakarya.

Mora, Z., Suharyanto, A., & Yahya, M. (2020). Effect of Work Safety and Work Healthy Towards Employee’s Productivity in PT. Sisirau Aceh Tamiang. Budapest International Research and Critics Institute, 3(2), 753–760.

Morrison, D. A., Mensah, J. v., Kpakpo, G. N. A., & Asante, C. (2020). Work-family conflict and employee performance in Ghana’s banking sector. International Journal of Research GRANTHAALAYAH, 8(9), 113–122.

Nasution, I., & Manurung, T. (2015). Pengaruh Kualitas Pengendalian Internal Pada Sistem Informasi Akuntansi Terhadap Keandalan Audit Trail Pada Pt. Bank Mega, Tbk Cabang Setia Budi Medan. Jurnal Akuntansi Dan Bisnis : Jurnal Program Studi Akuntansi, 1(1). https://doi.org/10.31289/jab.v1i1.100

Ronaldy, A. C. (2021). Pengaruh Loyalitas Karyawan, Kecerdasan Emosional dan Disiplin Kerja Terhadap Kinerja Karyawan. Jurnal Manajemen, 11(2), 116–122.

Saraswati, N. P. A. S., Widyani, A. A. D., & Rani, A. S. (2021). Pengaruh Disiplin Kerja dan Kecerdasan Emosional Terhadap Kinerja Karyawan di Mediasi oleh Kepuasan Kerja Karyawan Pada PT. Angkasa Pura Support Bali di Kabupaten Badung. Jurnal Ilmiah Manajemen Sumber DayaManusia,4(3),217–230. https://ejournal.unmas.ac.id/index.php/emas/article/view/4049/3119

Sekaran, U. (2006). Metode penelitian bisnis (4th ed.). Salemba Empat.

Sri Murgiyati. (2016). Pengaruh Kepemimpinan dan Kecerdasan Emosional Terhadap Kinerja Karyawan (Studi pada Badan Penelitian dan Pengembangan Departemen Dalam Negeri). Jurnal Sains Manajemen, 3(2), 31–39.

Sugiyono. (2015). Metode penelitian pendidikan pendekatan kuantitatif, kualitatif, dan R&D. Alfabeta.

Syamsul Rizal. (2017). Pengaruh Kecerdasan Emosional, Perilaku Kognitif, Kemampuan Personal dan Kepemimpinan Terhadap Kinerja Koperasi di Provinsi Aceh. Jurnal Ekonomi Dan Manajemen Teknologi, 1(1), 36–49.

Widayati, C. (2016). Pengaruh Kecerdasan Emosional Tingkat pendidikan dan karir terhadap kinerja karyawan pada sales marketing PT. Astra International Daihatsu cabang tangerang. Jurnal Ekonomi, 12(2), 213–231.

Yoke, L. B., & Panatik, S. A. (2017). Emotional Intelligence and Job Performance among School Teachers. International Journal of Academic Research in Business and Social Sciences, 7(13), 227–234.

Yusnita, R. T. (2010). Pengaruh Pengembangan Karir Terhadap Konflik Pekerjaan-Keluarga dan Ketakutan akan Kesuksesan Pada Wanita Serta Dampaknya Pada Prestasi Kerja. Jurnal Psikologi, 5(1), 1–15.




DOI: http://dx.doi.org/10.33087/jiubj.v26i1.6404

Refbacks

  • There are currently no refbacks.


Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

ADRESS JOURNAL

JURNAL ILMIAH UNIVERSITAS BATANGHARI JAMBI (JIUBJ)
Published by Lembaga Penelitian dan Pengabdian kepada Masyarakat
Adress: Jl.Slamet Ryadi, Broni-Jambi, Kec.Telanaipura, Kodepos: 36122, email: jiubj.unbari@gmail.com,Β Phone: 0741-670700

Creative Commons License This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.